TermsThe terms we work under on projects and on subscription maintenance.
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1. Who we are
Full company name, registration number, registered address, email and phone. These are the details the contract is made with.
2. What we offer
A description of the services: websites and online stores, maintenance and SEO, on a monthly subscription. Describe what each plan includes.
3. Forming the contract
How a contract comes about — enquiry, quote, confirmation. From which moment the subscription takes effect.
4. Prices and payment
Prices include VAT. Payment methods, when an invoice is issued, what happens on late payment.
5. Term and termination
The term of the subscription, the notice period, and what the client receives on termination — access, a backup, the domain.
6. What we expect from the client
Content, access and feedback within a reasonable time. What happens to deadlines if materials arrive late.
7. Rights to the work
Who owns the code, design and content after payment. What stays yours — for example internal tools or libraries.
8. Liability
Limits of liability — for example hosting outages, content supplied by the client, or SEO outcomes.
9. Right of withdrawal
If the client is a consumer — the 14-day right of withdrawal and when it does not apply.
10. Disputes and governing law
Bulgarian law applies, the competent court, and the EU online dispute resolution platform.